GlideSysAttachment().copy Not copying the attachment - HR Scoped application
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‎05-23-2022 08:26 AM
Hi Team,
I have created a after insert BR to insert a HR task and then copy a specific attachment from a Case to HR task .
The attachment is not getting copied to HR task. Please suggest
All the log messages are getting triggered correctly , but the attachment is not found on target record.
(function executeRule(current, previous /*null when async*/ ) {
gs.info("the BR triggerred for status");
var grCattch = new GlideRecord('sys_attachment');
grCattch.addQuery('table_name', 'sn_hr_core_case_workforce_admin');
grCattch.addQuery('table_sys_id', current.sys_id);
grCattch.addEncodedQuery('file_nameSTARTSWITHStatus Record Certificate');
grCattch.query();
if (grCattch.next()) {
var grCmnl = new GlideRecord('sn_hr_core_task');
grCmnl.initialize();
grCmnl.parent = current.sys_id;
grCmnl.assignment_group = '3506330cdbc92054e803f3551d9619b0';
grCmnl.state = '10';
grCmnl.short_description = "Validate Status Record";
grCmnl.insert();
gs.info("the record status is found " + 'attchsysid----' + grCattch.getUniqueValue() + 'attchtable---' + grCattch.getTableName() + 'tasktable----' + grCmnl.getTableName() + 'tasksysid---' + grCmnl.getUniqueValue());
new GlideSysAttachment().copy(grCattch.getTableName(), grCattch.getUniqueValue(), grCmnl.getTableName(), grCmnl.getUniqueValue());
}

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‎05-23-2022 08:36 AM
Update your code like below
(function executeRule(current, previous /*null when async*/ ) {
gs.info("the BR triggerred for status");
var grCattch = new GlideRecord('sys_attachment');
grCattch.addQuery('table_name', 'sn_hr_core_case_workforce_admin');
grCattch.addQuery('table_sys_id', current.sys_id);
grCattch.addEncodedQuery('file_nameSTARTSWITHStatus Record Certificate');
grCattch.query();
if (grCattch.next()) {
var grCmnl = new GlideRecord('sn_hr_core_task');
grCmnl.initialize();
grCmnl.parent = current.sys_id;
grCmnl.assignment_group = '3506330cdbc92054e803f3551d9619b0';
grCmnl.state = '10';
grCmnl.short_description = "Validate Status Record";
var sid = grCmnl.insert();
gs.info("the record status is found " + 'attchsysid----' + grCattch.getUniqueValue() + 'attchtable---' + grCattch.getTableName() + 'tasktable----' + grCmnl.getTableName() + 'tasksysid---' + grCmnl.getUniqueValue());
new GlideSysAttachment().copy(grCattch.table_name, grCattch.sys_id, 'sn_hr_core_task', sid);
}
Regards,
Sachin
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‎05-23-2022 08:59 AM
Please suggest . Updated the code as below .
(function executeRule(current, previous /*null when async*/ ) {
var grCattch = new GlideRecord('sys_attachment');
grCattch.addQuery('table_name', 'sn_hr_core_case_workforce_admin');
grCattch.addQuery('table_sys_id', current.sys_id);
grCattch.addEncodedQuery('file_nameSTARTSWITHStatus Record Certificate');
grCattch.query();
if (grCattch.next()) {
var grCmnl = new GlideRecord('sn_hr_core_task');
grCmnl.initialize();
grCmnl.parent = current.sys_id;
grCmnl.assignment_group = '3506330cdbc92054e803f3551d9619b0';
grCmnl.state = '10';
grCmnl.short_description = "Validate Status Record";
var sid = grCmnl.insert();
gs.info("the record criminal is found " + 'attchsysid----' + grCattch.getUniqueValue() + 'attchtable---' + grCattch.getTableName() + 'tasktable----' + grCmnl.getTableName() + 'tasksysid---' + grCmnl.getUniqueValue());
// gs.info("the tasks inserted is : " + grCmnl.sys_id);
new GlideSysAttachment().copy(grCattch.table_name, grCattch.sys_id, 'sn_hr_core_task', sid);
}
})(current, previous);

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‎05-23-2022 09:22 AM
Try to print value of sid variable to make sure that record is inserted in sn_hr_core_task table.
Also, run this code in background script to check for any errors to troubleshoot further.
Regards,
Sachin
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‎05-23-2022 09:26 AM
when I run in background script there are no errors and attachment is not getting copied . Please suggest