GlideSysAttachment writeBase64 not working correctly

[Victorien]

Hi !

I am having a problem using GlideSysAttachment writeBase64 function.

Currently, I am making a custom PDF using jspdf on the client side and then I am sending the body of the PDF to the server side using Ajax. On the server side, when I use GlideSysAttachment.write() with the required data and the string of the PDF's body, it works but the UTF-8 characters aren't correctly displayed. When I use writeBase64, nothing happens.

Is this the right way to do ? 

[Ankur Bawiskar]

Hi,

can you try to update as this to ensure it is not UTF-8 encoding

var AttachAjaxUtil = Class.create();
AttachAjaxUtil.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    attach: function() {
        try {
            // Parameters
            var sysId = this.getParameter('sys_id');
            var tableName = this.getParameter('table_name');
            var filename = this.getParameter('filename');
            var type = this.getParameter('type');
            var attachment = "\uFEFF" + this.getParameter('attachment');

            var rec = new GlideRecord(tableName);
            rec.get(sysId);
            var aId = new GlideSysAttachment().write(rec, filename, type, attachment);

            return JSON.stringify({attachmentID: aId});
        } catch (e) {
            gs.log("AAU - Error : " + e.toString());
        }
        return null;
    },
    type: 'AttachAjaxUtil'
});

Regards
Ankur

[Victorien]

It didn't work, sadly 😞 

[Ankur Bawiskar]

Hi,

then I doubt it can be achieved

Because in past I have tried this for text file and it worked with that workaround

Regards
Ankur

[Victorien]

Yeah I think it doesn't work with PDF, sadly.

Thanks for your help anyway and if anyone finds a solution, please share!

[Ankur Bawiskar]

Thanks for the update.

You can use this PDF customized solutions from links below

Generating a PDF from HTML

I am a creator — PDF Document Generator - Walter Brame

Use this share utility:

https://developer.servicenow.com/app.do#!/share/contents/3429377_pdf_generator?v=1.02&t=PRODUCT_DETA...

Regards
Ankur