Global Search in Next Experience UI

[jparman]

Hi Everyone,

I have a requirement to remove the dropdown from the Global Search in the Unified Navigation.

We don't want to have the Service Operation Workspace Option and just default to Global search.

Does anyone have an idea how its done? Thanks in advance!

[SoniaShridhar13]

HI! 

go to /now/nav/ui/classic/params/target/sys_ux_experience_category.do%3Fsys_id%3Dafb4e3e173322010f0ca1e666bf6a726

You should see an entry in the related list "ABC...":

Unfortunately there is no "deactivation" option. Removing that records do not delete the Workspaces and adding them back is quite easy.

Please mark my answer helpful if it helps...

[jparman]

Hi Sonia,

I don't want the workspace removed, I just don't want it in the search option.

[JoshLaw]

Hello @jparman, 

You should be able to follow the same procedure for adding a workspace to remove the workspace. The following link is the Tokyo document for adding a workspace:
https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/search-administrati...

In case the link ever breaks, locate All > Now Experience Framework > Experiences. Locate the "Service Operation Workspace" record and open it. On the related list for UX Page Properties, edit the "chrome_header" record. Set the value of the "searchEnabled" JSON property to false.

I hope this helps.