Global Search Result Shows Generic in Search Result

AnantaS
Tera Contributor

‎07-30-2024 07:20 AM

I am new to service now,
I added a new search source from 'interaction' table to the CSM Workspace. 
Now the results are shown but the card deosn't shows the field values but only text Generic. (See screenshot below)

How can I configure the search result view for a workspace.
Screen Shot 2024-07-30 at 19.49.24.png

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Zmud1
Tera Contributor

‎01-01-2025 09:43 AM

Hi,

If you are still looking for this then the answer is to configure record for these records in sys_ux_composite_data_template table.