Global text search not working for Custom table

divya23
Tera Contributor

Hi,

We have a custom table "u_project_accounts".

We need to enable global search for it.

I added the table in "Search groups" under "Tasks".

find_real_file.png

When i added the table, i got a message displayed that text indexing is automatically creating since the table was not previously indexed and that it would return search results once indexing is completed.

But, it is been 2 days. Still it is not searchable.

I tried checking the indexing status for the table in "Text indexes".

But, the table is not found there.

When i search with any value, in global search , it displays the table "Project Accounts" under tasks as shown below. But not fetching the record.

find_real_file.png

Please help on how to fix it.

Thanks

1 ACCEPTED SOLUTION

Harish KM
Kilo Patron
Kilo Patron

is your custom table extended from Task?


Regards
Harish

View solution in original post

19 REPLIES 19

Ayushi Gaur
ServiceNow Employee
ServiceNow Employee

hey, did you get any solution for this? I am also facing the same issue.

 

Harish KM
Kilo Patron
Kilo Patron

I think you should add..check and let me know


Regards
Harish

I created a new search group "Project accounts" and then added the table under it. Instead of "Task" group.



Still it doesnt work.


Harish KM
Kilo Patron
Kilo Patron

Have you added the table in property also?


Regards
Harish