Google API key for Geolocation not working

[daka]

I'm trying to test Field Management & CSM, and the Auto-Assign for Work Orders keeps telling me the Google Maps API key isn't valid.

I created the google.maps.private.key sys_property, but that didn't help either. I'm on a developer instance right now, if that makes any difference.

And here's the error message, if that helps:

[ananthagowraram]

Hi Daniel,

Check if API key got expired.

If it is free quota you can use only 25,000 per loads/day.

Regards

Anantha Gowraram

[daka]

I've tried multiple keys by now, one was created yesterday and the others I created today since yesterdays key still didn't work.

I am not sure however that it's the right "type" of key, as the link ServiceNow provides is super-generic. I ended up here:

Get API Key   |   Google Maps Geolocation API   |   Google Developers

And then retrieved a key with the Get A Key button.

I've repeated that with retrieving a Key directly from the Web Services page:

Google Maps Web Service APIs   |   Google Developers

Still didn't work.

My last try was the Maps JavaScript API found here:

Google Maps JavaScript API   |   Google Developers

Also didn't work.

[Chandu Telu]

Hi daniel,

Please check the below link it may help you

Google Maps is not working on ServiceNow

[daka]

Thanks for the link, I've applied the patch but it didn't change anything sadly.

I'm not having troubles with the maps displaying incorrectly, but with the Auto-Assign functionality that apparently also relies on the Google Maps API. Maps are working fine, it's just the Auto-Assign based on Location that's not working.