Google search result not showing favicon
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08-21-2024 02:21 AM
Hello,
I have a community portal (which get install with csm plugin) for which the favicon is not showing in google search result. Please check below image.
It just shows default icon.
In below link it shows that subdirectory (/sp or /community) is not supported but the same is working for ServiceNow community search result.
https://developers.google.com/search/docs/appearance/favicon-in-search#guidelines
Did anyone face similar issue?
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a month ago - last edited a month ago
Hello @Johan van den H
No!! Still did not find any solution for it.
For us it works on Microsoft Bing and Duckduckgo but on Google it is missing.
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3 weeks ago
Eventually we defined the Icon on the Service Portal page and that seems to have fixed the issue for us.
It can take quite some time for Google Search to "pickup" the changed icon, so it might have been a result from something we changed earlier.