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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Escalating incident to major incident While working in the SOW i am noticing that certain incidents can be proposed as a ... Read More Developer forum Issue attaching file to Email Client Template from HR Agent Workspace I need to pull in the ... Read More Developer forum In the isc_impersonation_event table, how are the records being populated? In the isc_impersonati... Read More Developer forum Hide fields based on condition in a form Requirement: When contact has value display contact and hide: u_name, u_phone, u_co... Read More Developer forum Not Able to Submit Catalog Item – Getting Error Hi Community, We are facing an issue with one specific... Read More Developer forum Recently Certified in ServiceNow – Delivering Implementation, Support & Modernization Services Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More Halifax SNUG The ServiceNow User Group is coming to Atlantic Canada — and we need you! Saint John and Halifax... May 26-May 28, 2026 4:30 AM Read More Denmark SNUG REGISTER NOW, Join us for ServiceNow User Group in Copenhagen SNUG DK PFA. Wednesday... May 27, 2026 12:30 AM Sundkrogsgade 4, København, Danmark Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Escalating incident to major incident

While working in the SOW i am noticing that certain incidents can be proposed as a Major incident, while others do not present the option. Is there a specific case or reason for this? or is there a system property that i am not seeing that needs to b...

  • Question

Hide fields based on condition in a form

Requirement: When contact has value display contact and hide: u_name, u_phone, u_company and u_email else vise versafunction onLoad() { var contact = g_form.getValue('contact'); if (contact) { // Contact has value → show contact, ...

  • Question

Issue attaching file to Email Client Template from HR Agent Workspace

I need to pull in the attachments from 2 separate managed documents records when I apply an Email Client Template from the HR Agent workspace on an Employee Relations case. Template is applied, but the attachments are not being attached to the email ...

  • Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

How to restrict visibility of the 'closed' option in the 'state' field

Hi,I've established a 'u_support_feedback' table containing a 'state' field, where one of the values is 'closed.' I want to restrict visibility of the 'closed' option in the 'state' field to users without the 'mac_departmentTL' role.This means only u...

  • Question

Drag and drop external events to now-calendar component

Hi, Our team is deveoping a custom workspace for a client. Here we have to use now-calendar component. There will be 2 containers one will have task cards which are in open state and the other will be OOB now-calendar component. we can create new eve...

  • Question

Not Able to Submit Catalog Item – Getting Error

Hi Community,  We are facing an issue with one specific Catalog Item in ServiceNow PROD instance.The same catalog item is working fine in TEST, but in PROD it shows:"Something went wrong and your request could not be submitted. Please contact your sy...

  • Question

Create record csv along with related tables

I have one requirement .I want to fetch all the table record along with related tables(sys audit, history, attachment etc)In csv file.Anyone have any solution or have done this kind of requirement.

  • Question

Flow execution is cancelled upon receiving request

Hello everyone. We have created a new flow with flow designer for change request. Once, we've received the following error: Flow Designer: Flow execution is cancelled upon receiving request. Reason is Aborting engine execution, cancel requested in sa...

  • Question

ETL Definition - Referenced entity (RTE Field Mapping)? How do they work

Does anyone have a working example of the Referenced Entity within RTE Field Mapping? Here are the details of my ETL Definition: 5 entitiesImport Set  (import) temp (temp) Azure Subscriptions (sub) - azure_id (PK, string)Azure Resource Groups (rg) (a...

  • Question
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