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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Unable to Appear for CSA exam inspite of having valid Cred points (300) Hi Team, Our Org has a... Read More Developer forum Azure-Virtual Machine Unable to create Virtual Interface getting loading issues for networks /IP Read More Developer forum PDI dev419537 showing 502 Bad Gateway – unable to access instance Hi ServiceNow Communit... Read More Developer forum Onclick of an UI action it should redirect to a Catalog item in ESC Portal which is not working Read More Developer forum Now Assist Extract Information from Document Hello, Has anybody recently used "Now Assist Extract Information from Document". I'... Read More Developer forum Failed to export to PowerPoint in Operational Resilience Worskspace I found sn_ppt_export ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More HAM events ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Welcome to our dedicat... August 11, 2026 5:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More CSM events From endless handoffs to effortless resolution with AI About: AI that advises is everywhere. AI that acts is ... August 11, 2026 8:00 AM Read More ITOM events ServiceNow Exchange: How to Maximize Observability Integrations with AIOps Join ServiceNow ITOM A... August 11, 2026 9:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-events.html?cid=losn:com Read More ServiceNow AI Platform events ServiceNow Exchange: Platform Academy - What's New in ATF Explore the newest ATF... August 11, 2026 10:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More Process Mining events ServiceNow Exchange: Getting started with Task Mining Get started with Task Mining and learn how to uncover ... August 12, 2026 7:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

incomplete user id in created_by field

Hi all,So we have experienced an issue in user accounts. The email field length was set to 40 by default which resulted in truncated emails as those were more than 40 characters. We've changed those manually and updated each of their user id's and em...

  • Question

Now Assist Extract Information from Document

Hello, Has anybody recently used "Now Assist Extract Information from Document". I'm trying to extract information from document. To be more precise, invoice where it is generating a document task. But Source record is coming as empty because of whic...

  • Question

Hide Incident Summarization on the Incident Details Tab

Overview This article shows you how to hide the AI-generated Summary component from the Incident record Details tab in Service Operations Workspace. The AI-generated Summary feature is enabled by default on both the Overview and Details tabs of the I...

  • Article

PDI dev419537 showing 502 Bad Gateway – unable to access instance

Hi ServiceNow Community,My Personal Developer Instance dev419537 suddenly became unavailable today around 11:00 AM IST.When I try to access the instance, I get:502 Bad Gateway – snow_adcThe Developer Portal also displays:“We're having trouble opening...

  • Question

Upload Button on Record producer

Hi, I have a new requirement where, using a Record Producer, I need to map data from an Excel file directly into a custom table. The Excel data should be imported and mapped to the table fields directly, rather than being uploaded as an attachment.Pl...

  • Question

How to export to PowerPoint in Operational Resilience Worskspace

I found sn_ppt_export application installed in the instance. Due to organization policy, I can not use Microsoft PowerPoint add-in to create a new template. I just create it in the instance for Operational Resilience scope. I create a new UI action a...

  • Question

Disable user input in Now assist panel

Hi All,  I have a requirement to get consent from the user while he starts to use now assist panel. I can give a good message and choice to agree or cancel. but instead of choosing from given options if user starts to type it leads to topic discovery...

  • Question

Resolved! Restrict visibility of attachment on SCTASK and RITM activity

Hello, ON RITM and sc_task, only members from a particular group should be able to access attachments attached in Catalog Item Variables from the activity section. How to achieve this Any Insights into this are highly appreciated. 

  • Question

Create record action in flow designer trigger before business rule

Hello everyone, I have a flow where I will create a case, I also have a before business rule which runs on said table but for update operations. The business rule has a filter condition of the "priority changes".I've noticed that my business rule wil...

  • Question
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