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10-15-2023 10:39 AM
I figured out how to get the assignment group to show that is assigned to the change request but for the approvers for the change request how to get the email above checked to show on the email?
Solved! Go to Solution.
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10-16-2023 04:11 AM

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10-15-2023 10:50 AM
@Joshua Comeau If this is about accessing the group name in the mail script then you can do it with the help of the following script.
var glideRecord = new GlideRecord('sysapproval_group');
if(glideRecord.get('parent','41cdb152db252200a6a2b31be0b8f527')){ //sys_id of your change
gs.info(glideRecord.getDisplayValue('assignment_group'));
}
Hope this helps.
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10-15-2023 12:20 PM
@Sandeep Rajputthis is about if a notification is triggered which will send an email to the customers, I need to know which field to select to showcase that approval group, do you know what is the field?

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10-15-2023 07:18 PM
@Joshua Comeau The fields on the Fields pane depends on the table selected for the notification. For group approvals table name is Group Approval (sysapproval_group)
On this table the field name is Assignment Group, this is the group from whom the approval is requested.
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10-16-2023 04:11 AM
Figured it out