Group manager is not able to remove members from the group

[Darshana2]

Group manager is not able to remove group members from the group and also he is able to see edit button. while clicking the edit button able to see slash bucket but after save user are not removing from the group.

Can anyone help me in this issue.

[Maddysunil]

@Darshana2 

      Check Group Manager Permissions:

• Ensure that the group manager has the necessary permissions to manage group membership. Verify that the group manager has the appropriate roles assigned, such as the "Group Manager" role or other roles with permissions to modify group memberships.
• Inspect ACLs (Access Control Lists):
  • Review the ACLs related to group management operations, such as adding or removing members from groups. Ensure that the ACLs are properly configured to allow the group manager(as per his role and ACL script) to perform these actions.

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks

[Darshana2]

It is showing  The user is not authorizes to perform this action.

[Maddysunil]

@Darshana2 

Please check the existing ACL on sys_user_grmember table and check the role and provide it to the manager.

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks

[Rushikesh]

@Darshana2 You can add the user_admin role to that user and try again

Please refer this link: https://servicenowguru.com/system-definition_group-managers-manage-group-members/

Thank You!