Group Type

Shawna2
Giga Contributor

I created a couple of groups with type = Group, the business came back and said they wanted the group to reflect the group type, so I went back to my update newly created groups and configured e.g. "XYZ team" and added the new group type, but it is not being captured in my update set. I even did a forced update and still was not captured; how do I get the type to reflect the type. I hope this question makes sense

Shawna2_0-1669225968094.png

 

3 REPLIES 3

AnubhavRitolia
Mega Sage
Mega Sage

Hi @Shawna2 

 

Group table is a data. To move change in Group table, you need to move them manually through XML only. Capturing Update set also can work but moving through XML export and Import is best way.

 

 

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Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

AnubhavRitolia
Mega Sage
Mega Sage

Hi @Shawna2 

 

Alternative way to capture them in Update set is as Follows:

 

Step 1: Update all the Group record with correct values like Type etc based on requirement.

 

Step 2: Filter them on the Groups list and Select them all as below:

 

AnubhavRitolia_0-1669226971584.png

Step 3: From 'Action on Selected Rows' choice, click 'Create Application File' as below:

 

AnubhavRitolia_1-1669227036567.png

 

Step 4: Pop up will come like below where you have to click 'OK' Button:

 

AnubhavRitolia_2-1669227100677.png

 

Step 5: Now selected 6 record as above will be captured in your Current Update Set as Metadata. Now you can move them through Update set also.

 

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

AnubhavRitolia
Mega Sage
Mega Sage

@Shawna2 

 

If any of my solution has resolved your issue. Please mark it as CORRECT ANSWER. 

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023