Guidance on Outbound Integration Implementation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
Good day,
I'm working on an outbound integration without using a spoke. Could you please guide me on the best approach for implementing it for good performance.
For the REST Message integration, should I be using Flow Designer, Workflow, or Business Rules?
Any guidance or best practices would be really helpful.
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
55m ago
Hi @raksh
If you’re not going for Spoke, then it’s better to go with Flow Designer for an integration, as you’ll get a few useful OOTB actions.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
40m ago
Hi @raksh
If you wants outbound integration without using a spoke, flow Designer is the preferred solution for building modern and maintainable automations, whereas ( If not using Flow Designer)
Async Business Rules are better suited for scenarios requiring immediate, low-latency, non-blocking execution to call a Script Include that calls your REST Message.
