Guided Setup Logs in Application

Mike Formica
Kilo Expert

Somehow I was in the wrong scope when I was looking through a Guided setup and now all of the logs are in a Custom Scoped Application.  When I moved this App from DEV to TEST, I had 85 errors because these are in the Update Set.

When I go to Application File and click on the item, there is not an option to DELETE.  How can I get these records out of my App?

 

find_real_file.png

4 REPLIES 4

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Mike,

Please make sure you are in the right scope and navigate to the exact table to delete the records which are not required. If delete doesn't work for some reason then the possible workaround is to delete via background script.

 

-Pradeep Sharma

Thank you - I ended up putting in an HI Request and the guys ran a script to delete the records.

@Pradeep Sharma I deleted it from background script from Global scope. It works.
Thank you.!

Rameshwar Nalaw
Tera Expert

Hi All,

Is there any other way to delete these entries without raising hi ticket ?

 

Thanks in Advance