Hardware Asset Reclamation Task UI Policy
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3 weeks ago
I'm trying to make 'Asset' and 'Model' not read only on Hardware Asset Reclamation Task. The Asset group wants to be able to set the Asset and Model, for when a Service Tag is not empty.
I've checked and applied UI policies, Client Scripts; nothing seems to work.
3 REPLIES 3
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3 weeks ago
please share UI policy snapshot
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
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3 weeks ago
I found it. It's set Read only on the Hardware Asset Reclamation Line. The user can then assign asset and that will set the asset and model on the task.

