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02-05-2025 01:03 AM
Hi All,
I am trying to create reports with RITM and Multirow variable sets, its not coming as expected
Mutirow variable set variables are present in different table and RITM variables in different table.
I tried with some of the solution already in the community but it does not appear to work.
Can we use performance analytics or any script for this.
Customer requirement is they want to see in a table view just how it is present in multirow variable set view in Catalog form
Appreciate any quick solution or work around
Solved! Go to Solution.
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02-05-2025 01:22 AM
yes this is possible
Create a report with RITM Variable Sets and Multi-row Variable Set
Reporting on MVRS along with other Variables
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 01:22 AM
yes this is possible
Create a report with RITM Variable Sets and Multi-row Variable Set
Reporting on MVRS along with other Variables
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 04:03 AM
Thanks Ankur, I am able to get the Variable set question and answers but not the RITM variables
Also other than List report is there any other report option possible like Pivot?
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02-05-2025 04:10 AM
you can display & fetch RITM variables directly in the report list view.
I doubt for pivot type
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 04:16 AM
I need RITM variables,Multirow fields and its values like a table
RITM Number - RITM XXX
RITM Variable 1 - Team - India
RITM Variable 2 - State - Karnataka
Mutirow Field question Department
Multirow field answer - IT
Muti row Field question Sub Department
Multirow answer - Networking
Mutirow Field question 3 - Training Completed
Multirow answer Yes
Output report i am looking for
RITM Number | Team | State | Department | Sub Department | Training Completed |
RITMXXX | India | Karnataka | IT | Networking | Yes |