Having issues with activating plungins
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3 weeks ago
My instance is dev355767, I am trying to activate plugins with demo data. Each time I am receiving a message of Activation failed. In email I was recommended to go instance help to report the issue? Can some one help me? I have Australia version
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3 weeks ago
Hi @NoshiN
Please share the Plugin name which you are trying to install
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Hi @NoshiN ,
If you trying to activate plugins from here please try again and again, you will get the plugin no issues in that
Or you can try from here as well
All< Plugins
Please mark my answer correct and helpful if this works for you
Thanks and Regards,
Sarthak
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3 weeks ago
Hi @NoshiN
This is expected behavior in a PDI.
Some plugins, especially those related to ITOM (such as Discovery), are resource-intensive and may fail to activate even after they are installed from the Developer Site. Since PDIs do not come with official ServiceNow support, there isn't much that can be done other than trying again.
My recommendation is to keep trying, and avoid activating multiple plugins at the same time. Instead, activate them one by one, allowing each plugin to complete successfully before starting the next one.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 weeks ago
Hi @NoshiN,
Could you please share the plugin name?
Some plugins are not supported in Personal Developer Instances (PDIs) and can only be activated in real ServiceNow environments or installed from the ServiceNow Store.
Please mark helpful & correct answer if it's worthy for you.