Help Configuring SSO with an OpenID Connect (OIDC) Configuration

Daniel Arnold
Kilo Sage

I am currently trying to configure ServiceNow to work with an Identity Provider (IDP) called Login.gov. Users should be able to authenticate via login.gov and be redirected to ServiceNow. However, we are not using SAML, but OIDC where you are prompted to import the following for configuration:

Name

Client ID

Client secret (not mandatory)

Well Known Configuration URL

The issue is, Login.gov does not provide a client secret. It uses a private_key_jwt. I have the PEM certificate file but don't know what exactly to do with it to establish the connection. 

 

I am unsure how exactly to set this up on the ServiceNow instance as the documentation takes me to places like client secret, JKS certificates, or SAML.

Also, when I test the connection, I receive the below error message:

DanielArnold_0-1768243234686.png

 

If anyone can help with the errors and how to establish a jwt_private_key configuration, I'd greatly appreciate it!

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