Help for this error

[marcelomsil]

Hi everyone, how are you?

When starting an "Assisted configuration of Conversational Interfaces," I'm receiving this message, but the flow is proceeding. Should I be concerned, and how can I fix this error? I can't find the "GlideEntitlementAPI" script in the API forum from the "CI Guided Setup" scope.

[sergiu_panaite]

Follow this article to resolve the error:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0690133

[michael78991]

@marcelomsil Did this work for you? I tried following the KB attached above and the error message still pops up. I've written below what values I tried to put into the form. Thanks

1. Navigate to System Application > Application Cross-Scope Access
2. Click on New to create a new record
3. In the form, fill in the following data:
   
   • Target Scope: CI Guided Setup (I also tried Global)
   • Target name: GlideEntitlementAPI
   • Target type: Script Include
   • Operation: Execute API
   • Application: CI Guided Setup
   • Status: Allowed