Help: How do I get out of Mobile View?

___miked___
Mega Contributor

I wanted to see what my application would look like on mobile devices, so I added "$m.do#" to the end of the URL.   Now, I can't get rid of it.   When I open my dev instance from the Developer page, it automatically redirects to the mobile URL.   I tried replacing the "/$m.do#" with "nav_to.do?uri=/home.do%3F," which I believe was the original URL but the browser ignores it and sends me to the mobile URL. I tried clearing my Chrome browser cache but it didn't help.       How can I get back to my app in normal view?

1 ACCEPTED SOLUTION

Rajesh Mushke
Mega Sage
Mega Sage

Hi mike,



try like this


https://yourinstancename.service-now.com/$m.do#/login


please share your screenshot, if you are getting any error.....




Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke

View solution in original post

11 REPLIES 11

Rajesh Mushke
Mega Sage
Mega Sage

Hi mike,



try like this


https://yourinstancename.service-now.com/$m.do#/login


please share your screenshot, if you are getting any error.....




Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke

Thank you.   That worked.   Not sure why.   Though the "m.do" took you to the mobile view.   But, I added the "login" as you suggested and it opened my homepage in regular desktop default view.   Thank you very much.


They have made it a lot easier now - you can just click on your profile in the banner and then "Switch to Desktop".

Does not work.  Just in m.do loop forever 😫

Ron Hoyt