- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2018 09:06 AM
I wanted to see what my application would look like on mobile devices, so I added "$m.do#" to the end of the URL. Now, I can't get rid of it. When I open my dev instance from the Developer page, it automatically redirects to the mobile URL. I tried replacing the "/$m.do#" with "nav_to.do?uri=/home.do%3F," which I believe was the original URL but the browser ignores it and sends me to the mobile URL. I tried clearing my Chrome browser cache but it didn't help. How can I get back to my app in normal view?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2018 09:36 AM
Hi mike,
try like this
https://yourinstancename.service-now.com/$m.do#/login
please share your screenshot, if you are getting any error.....
Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2018 09:36 AM
Hi mike,
try like this
https://yourinstancename.service-now.com/$m.do#/login
please share your screenshot, if you are getting any error.....
Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2018 10:11 AM
Thank you. That worked. Not sure why. Though the "m.do" took you to the mobile view. But, I added the "login" as you suggested and it opened my homepage in regular desktop default view. Thank you very much.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-29-2023 02:37 PM
They have made it a lot easier now - you can just click on your profile in the banner and then "Switch to Desktop".
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-16-2025 05:20 AM
Does not work. Just in m.do loop forever 😫
Ron Hoyt