Can a single user disable mobile UI view?
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‎12-07-2016 02:36 PM
Is there a way for a user to disable mobile UI view? They load up SN on their phone, and it loads up mobile UI by default (detects they are on Android/iPhone). Forcing their browser into desktop mode doesn't change the fact that mobile UI view is loading.
Adding ?sysparm_device=desktop to a URL works for that single URL - it continues loading pages in a mobile UI view after that.
Any ideas?
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User Interface (UI)
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‎12-07-2016 05:57 PM
Hi Shane,
Can you clarify the problem? Are you trying to get the desktop UI on a mobile device or prevent users from switching at all?
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‎12-08-2016 09:00 AM
Good day Chuck,
I am trying to get a desktop UI on a mobile device, as it is currently forcing the user into the mobile UI (we installed the Mobile UI plugin - are running Geneva).
Thanks.
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‎12-09-2016 06:25 AM
My recommendation is to stick with the mobile experience. Not all the desktop functionality translates well to mobile devices (tablets and phones.) One can only take so much pinching and zooming and you may find things like client scripts not working as expected.
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‎12-09-2016 09:15 AM
The user would like the option to switch back to Desktop, as this would allow him to see his custom homepages on the go. Homepages with reports are not coming through well on Mobile UI.
