Help: How do I get out of Mobile View?

___miked___
Mega Contributor

I wanted to see what my application would look like on mobile devices, so I added "$m.do#" to the end of the URL.   Now, I can't get rid of it.   When I open my dev instance from the Developer page, it automatically redirects to the mobile URL.   I tried replacing the "/$m.do#" with "nav_to.do?uri=/home.do%3F," which I believe was the original URL but the browser ignores it and sends me to the mobile URL. I tried clearing my Chrome browser cache but it didn't help.       How can I get back to my app in normal view?

1 ACCEPTED SOLUTION

Rajesh Mushke
Mega Sage
Mega Sage

Hi mike,



try like this


https://yourinstancename.service-now.com/$m.do#/login


please share your screenshot, if you are getting any error.....




Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke

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11 REPLIES 11

Hey Vijay,

 

Your reply helped for sure. Just also found another way ->

When you click the profile icon, there is an option to switch to the desktop view.

find_real_file.png

Nen
Tera Guru

Hi @Rajashekhar Mushke / @Vijay C / @S.C Pressley,

We've been getting a report that whenever a user accesses ServiceNow, she is getting redirected to the "mobile view", that's why she needs to switch to the "desktop view" every time. Is this something that you've encountered?

Thanks,

Nen