Help me to Integrate ServiceNow and Solution Manager (SOLMAN SAP) using REST API.

[Nachiket Sathe]

Help me to Integrate ServiceNow and Solution Manager (SOLMAN SAP) using REST API. 

Below are few details:

ServiceNow Version : Kingstom
SOLMAN Version : 7.2 SP05

We only want to create incident in ServiceNow when SOLMAN tool generate an alert.

Also SOLMAN tool can be access through Citrix or Client Private network. Do we need to open any port to outbound it?

What are field do we need to map with ServiceNow and what are the credential required from SOLMAN end?
Kindly help. Thanks in advance.

[bardakov]

You need to call the REST API method from SAP
and pass the necessary parameters


Documentation:
https://developer.servicenow.com/app.do#!/rest_api_doc?v=kingston&id=r_TableAPI-GET

[Nachiket Sathe]

Hi Viktor,

Could you please suggest me how to call API from both the ends (ServiceNow and SOLMAN)?

Thanks.

[Nachiket Sathe]

Hi ViKtor,

Please help me how to call the REST API  from SAP?

As I am not getting information or documents for calling REST API from SAP.

Thanks in advance.

[Bhavya16]

Hi Nachiket,

I am also looking for same solution for calling Service Now API from Solution manager 7.2.

Can you please help me on this how I can call REST API from Solman?

Thanks,

Bhavya