Help with Employee Form listing choices for the Question - Gender ( Reference field to User table)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
I configured a HR Task of Type "Collect Employee Input".
This task has an "Employee form", a questionnaire with two questions -
Q1) Gender ( Datatype = Choice) 2) Previously Retired (Datatype = Y/N) It looks like this:
when I bring up the form, the choices - M/F/Not Specified ( HR Profile's Gender field is a reference type to User table) aren't listed. I verified the read ACL on the Gender field and it looks good for the Role Required. Any ideas why the Choices aren't showing up?
Thanks,
Vijaya
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
@VijayaC ,
Please share screenshot of your Gender choice configuration.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @VijayaC
you can fix via two way :-
Option 1 – Add Choice List to the Question
-
Open your Employee Form > Questions > Gender.
-
Set Type = Choice.
-
Manually add the choice options:
-
M → Male
-
F → Female
-
Not Specified → Not Specified
-
These will now appear in the Employee Form.
Option 2 – Map Reference Field (More Dynamic, but Customization Needed)
If you want the Employee Form to pull values directly from the HR Profile gender reference:
-
Change the Question type = Reference.
-
Set Reference table = sys_choice (or whichever table contains M/F/Not Specified).
-
(Optional) Add a Reference qualifier so it only shows Gender-related choices.
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/