Help with system localization

VirendraKuD · ‎03-27-2025

Hi Everyone,

I am using system localization in my instance but messages in worknotes of incident doesn't get translated. I want to translate messages in worknotes using system localization.

I have used dynamic translation to translate messages in worknotes, but it happens after clicking translate button. Whereas I want translation to happen without clicking this button. Is there a way by which we can achieve this target.

Thanks and regards

Ankur Bawiskar · ‎03-27-2025

@VirendraKuD

not possible for journal fields as those are entered manually by users.

Only the messages configured in sys_ui_message will get translated which are system ones.

When a user switches language from base language to a different language, additional comments, workn...

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG · ‎03-27-2025

Hi @VirendraKuD

@Community Alums and Myself answered the same , is anything wrong in our answer ?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************