Help with table utility

Virendra Dwived
Tera Expert

Hi Everyone,

 

I am working on table utility in virtual agent designer. I want to display some records based on condition. I want three fields in table 

1. Name - String

2. Description - String

3. QR Code - URL ( URL is of qr code)

4. Status - Active

 

so, three fields name, description and status are working fine they are displaying record. But QR Code field is coming blank. What I can do so that table displays QR Code.

 

Or there is another method which is HTML utility in VA designer. Can I achieve above task with HTML utility. If yes please provide me some example. 

 

Thanks in advance

2 ACCEPTED SOLUTIONS

@Virendra Dwived 

okay it's not showing as clickable link?

you might have to use scripted response, check this link

Render html links in Virtual Agent Table response (scripted) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

@Virendra Dwived 

I don't think it's possible

That's the reason the workaround is present in the link I shared

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

@Virendra Dwived 

I don't think it's possible

That's the reason the workaround is present in the link I shared

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader