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08-30-2023 12:02 AM
Hi Everyone,
I am working on table utility in virtual agent designer. I want to display some records based on condition. I want three fields in table
1. Name - String
2. Description - String
3. QR Code - URL ( URL is of qr code)
4. Status - Active
so, three fields name, description and status are working fine they are displaying record. But QR Code field is coming blank. What I can do so that table displays QR Code.
Or there is another method which is HTML utility in VA designer. Can I achieve above task with HTML utility. If yes please provide me some example.
Thanks in advance
Solved! Go to Solution.
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08-30-2023 12:43 AM
okay it's not showing as clickable link?
you might have to use scripted response, check this link
Render html links in Virtual Agent Table response (scripted)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-30-2023 02:14 AM
I don't think it's possible
That's the reason the workaround is present in the link I shared
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-30-2023 02:14 AM
I don't think it's possible
That's the reason the workaround is present in the link I shared
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
