Redirect users to record after signing in with SSO
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‎08-29-2023 10:05 PM
How can I redirect users to record in the service portal after they login with SSO. Note that I would need to set this up for two different IP. The link that the user clicks will need to generate from the email notification. I've tried using the sample url below but when I login, it doesn't redirect to the record, it only navigates to the default homepage. Is this even possible?
https://instance.service-now.com/login_with_sso.do?glide_sso_id=SSOIDNumberHere&sp?id=ticket&table=sc_req_item&sys_id=RecordIDHere&view=sp

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‎08-30-2023 01:59 AM
Hi @kevin_munguia,
I'm afraid its not as simple as that. Take a look here:
Email links with external authentication (servicenow.com)
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