HELP Please
I'm just going through some items that were done by a 3rd party developer while I was away from the office. I've never worked with something like this so I'm looking for some help. It doesn't work at all like any of our other workflows/ ritms / tasks and I'm getting odd behavior in the sc_task. We have a global client script that highlights our 'Additional Comments (Customer Visible)' Field Green, and it isn't working for these create tasks. Does anyone have any idea as to why? Also, we have a 'Work Notes' field where end user responses are input, and now the 'Assigned to' isn't receiving notifications that the task has been updated.
This catalog item is portal facing and allows end users to choose from a list of items:
the workflow looks like this:
Run Script sets task variables:
workflow.scratchpad.furn = Furniture();
workflow.scratchpad.store = Storage();
workflow.scratchpad.equip = Equipment();
function Furniture(){
var hFurn = "\n\nFurniture Request\n\n";
var tFurn = '';
var cFurn = 0;
if(current.variables.v_furn_desk_amt > 0){
tFurn += 'Desk: ' + current.variables.v_furn_desk_amt + '\n';
cFurn = cFurn + 1;
}
if(current.variables.v_furn_credenza_amt > 0){
tFurn += 'Credenza Amount: ' + current.variables.v_furn_credenza_amt + '\n';
cFurn = cFurn + 1;
}
if(current.variables.v_tchair_amt > 0){
tFurn += 'Task Chair: ' + current.variables.v_tchair_amt + '\n';
cFurn = cFurn + 1;
}
if(current.variables.v_dchair_amt > 0){
tFurn += 'Guest Chair: ' + current.variables.v_dchair_amt + '\n';
cFurn = cFurn + 1;
}
if(cFurn > 0){
return hFurn + tFurn;
}
else return '';
}
function Storage(){
var hStore = "\n\nStorage Request\n\n";
var tStore = '';
var cStore = 0;
if(current.varialbes.v_store_2file_amt > 0){
tStore += '2 Drawer File Cabinet: ' + current.variables.v_store_2file_amt + '\n';
cStore = cStore + 1;
}
if(current.variables.v_store_3file_amt > 0){
tStore += '3 Drawer File Cabinet: ' + current.variables.v_store_3file_amt + '\n';
cStore = cStore + 1;
}
if(current.variables.v_store_4file_amt > 0){
tStore += '4 Drawer File Cabinet: ' + current.variables.v_store_4file_amt + '\n';
cStore = cStore + 1;
}
if(current.variables.v_store_5file_amt > 0){
tStore += '5 Drawer File Cabinet: ' + current.variables.v_store_5file_amt + '\n';
cStore = cStore + 1;
}
if(current.variables.v_store_2bk_amt > 0){
tStore += '2 High Bookshelf: ' + current.variables.v_store_2bk_amt + '\n';
cStore = cStore +1;
}
if(current.variables.v_store_3bk_amt > 0){
tStore += '3 High Bookshelf: ' + current.variables.v_store_3bk_amt + '\n';
cStore = cStore + 1;
}
if(current.variables.v_store_4bk_amt > 0){
tStore += '4 High Bookshelf: ' + current.variables.v_store_4bk_amt + '\n';
cStore = cStore + 1;
}
if(current.variables.v_store_5bk_amt > 0){
tStore += '5 High Bookshelf: ' + current.variables.v_store_5bk_amt + '\n';
cStore = cStore + 1;
}
if(current.variables.v_store_peddraw_amt > 0){
tStore += 'Pedistal Drawers: ' + current.variables.v_store_peddraw_amt + '\n';
cStore = cStore + 1;
}
if(current.variables.v_store_combo_amt > 0){
tStore += 'Combo Unit(Drawers and Shelves): ' + current.variables.v_store_combo_amt + '\n';
cStore = cStore + 1;
}
if(cStore > 0){
return hStore + tStore;
}
else return '';
}
function Equipment(){
hEquip = "\n\nEquipment Request\n\n";
tEquip = '';
cEquip = 0;
if(current.variables.v_store_wh34_amt > 0){
tEquip += 'Whiteboard 3ft x 4ft: ' + current.variables.v_store_wh34_amt + '\n';
cEquip = cEquip + 1;
}
if(current.variables.v_store_wh46_amt > 0){
tEquip += 'Whiteboard 4ft x 6ft: ' + current.variables.v_store_wh46_amt + '\n';
cEquip = cEquip + 1;
}
if(current.variables.v_store_cork34_amt > 0){
tEquip += 'Corkboard 3ft x 4ft: ' + current.variables.v_store_cork34_amt + '\n';
cEquip = cEquip + 1;
}
if(current.variables.v_store_cork46_amt > 0){
tEquip += 'Corkboard 4ft x 6ft: ' + current.variables.v_store_cork46_amt + '\n';
cEquip = cEquip + 1;
}
if(current.variables.v_store_keytray_amt > 0){
tEquip += 'Keyboard Tray: ' + current.variables.v_store_keytray_amt + '\n';
cEquip = cEquip + 1;
}
if(current.variables.v_store_corner_amt > 0){
tEquip += 'Corner Maker (Black Metal Square): ' + current.variables.v_store_corner_amt + '\n';
cEquip = cEquip + 1;
}
if(current.variables.v_store_maprack_amt > 0){
tEquip += 'Map Rack: ' + current.variables.v_store_maprack_amt + '\n';
cEquip = cEquip + 1;
}
if(cEquip > 0){
return hEquip + tEquip;
}
else return '';
}
Create Task Script:
// Set values for the task in this script. Use the variable 'task' when setting additional values.
// Note: This script is run after the task values are set using the Fields, Template or Values you have specified.
//
// For example:
// task.short_description = current.short_description;
task.description = "The requested items to fill\n\n" + workflow.scratchpad.furn + workflow.scratchpad.store + workflow.scratchpad.equip + current.variables.v_comments;
task.short_description = 'Furniture Request' + ' - ' + current.variables.requested_for.getDisplayValue() + ' - ' + current.variables.v_location.getDisplayValue();
task.u_action_room_number = current.variables.v_location.getDisplayValue();
//task.comments = current.variables.v_comments
