Hi All, Sidebar discussion record should open in workspace itself how to achieve that?

venky18
Tera Contributor

In any kind of servicenow workspace if we click on sidebar discussion for any record it will create a new discussion for that record but the record details were showing in a card layout if we click on that it will take us to native view instead of worksapce I want that record to be open in workspace itself is it possible if yes how can we achieve that help me here ?

1 REPLY 1

Ankur Bawiskar
Tera Patron

@venky18 

I believe for this you will have to make some UI builder script changes.

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader