hi I am not able to import xml file to my instance showing the error that only excel file can be uploaded

Udith Shaji
Giga Expert

hi I am not able to import xml file to my instance showing the error that only excel file can be uploaded@

5 REPLIES 5

tony_a
Tera Contributor

Can someone please help me?

I am trying to import an xml file that has release management tasks into my personal development instance but I am not seeing any record. Here are the steps i followed -

- On the application navigator, I typed "release...". This got me into the module.

- On TASK module, I right clicked on the header form and selected "IMPORT XML"

- Imported the XML File.

- ServiceNow brought me back to the list view but without any record.

 

What am i doing wrong please? Thanks