The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Hi I'm testing put method in rest message but its not updating the record. I attached the screenshot

Bruce lee
Tera Contributor

d.PNGd2.PNGd3.PNG

17 REPLIES 17

@Bruce lee Could you please modify as below, 

 

I assume that, this "6dcc6e7297d1021040c0bd0de053af9e" sys id of the story record. Post identifying the record pass this short description value and check once. 

 

https://dev226262.servicenow.com/api/now/table/rm_story/6dcc6e7297d1021040c0bd0de053af9e/${short_des...}

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

Hi @Sujatha V M 

It's not working as expected

 

d7.PNGd8.PNG

Amit Pandey
Kilo Sage

Hi @Bruce lee 

 

You need to change your endpoint accordingly for short_description as suggested by @Sujatha V M 

 

Regards,

Amit

It seems you're using OOB Table API endpoint URL for which the format is as follows-

 

PUT https://your_instance.service-now.com/api/now/table/{tableName}/{sys_id}

 

To update the short_description you just need to pass the following request body-

 

{"short_description":"test"}

 

The screenshot you've shared is little confusing- you're trying to update a custom field i.e. u_short_description but you're checking short_description field. You need to check for the custom one in response.

 

Please mark my answer helpful and correct.

 

Regards,

Amit