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‎08-17-2023 11:33 AM
Hello,
I am working on updates to an existing catalog item form that is used to onboard new users. There are several variables on this form that need to be hidden on the front facing intake form, but should be visible on RITM once it is generated. The solution to this problem has been to hide these variables using either a client script or a UI policy. However with both of these solutions I am running into a strange issue where when the form loads and you first click anywhere on the page, the form scrolls halfway down. I have determined it is one single line text variable that when hidden with either client scripts or UI policies causes the form to auto-scroll down the page once anywhere on the form is clicked. Can anyone provide suggestions as to why this might be occurring?
Solved! Go to Solution.
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‎08-17-2023 11:58 AM
I have seen similar behavior, not involving UI policies, but the page auto-scrolling and it was eventually determined that the cause was a browser extension. Have you tried the catalog item in a private window to see if you notice the same behavior?
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‎08-17-2023 11:58 AM
I have seen similar behavior, not involving UI policies, but the page auto-scrolling and it was eventually determined that the cause was a browser extension. Have you tried the catalog item in a private window to see if you notice the same behavior?