Hide a specific field from the Description box on a RITM

[charles1010]

Hi, how do I hide a specific field from the Description box on a RITM?

I want the 'Assets Assigned to Employee:' information to no be visible in the description.

[Shivalika · Accepted solution]

Hello @charles1010 

You need to check how this description is being populated and from there you can alter directly - because populating description with some field values is not an OOB thing, there must be some client script, some BR or anything running to populate that - so alter that. 

That's a better approach. Else you can also go for creating another script that erases this information from description box. But it needs to be a fixed pattern to be scripted - which fits all the records. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

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