Hide a variable on the Order Guide but not the Catalog item

deepaltrivedi
Mega Contributor

Hello!

I've Onboard a User Order Guide that displays variable set from Catalog Item.   The issue is that we want to hide some variables on the Order Guide but still display them if the user goes to catalog item to submit a request.   It looks like Client Script is needed for this to work in Helsinki but not sure how.   UI Policy hides the variable on the Order Guide but also on the Catalog Item which wouldn't work for us.

Appreciate any tips on this!

1 ACCEPTED SOLUTION

Abhinay Erra
Giga Sage

Select the UI type to both and you are good to go


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29 REPLIES 29

Abhinay Erra
Giga Sage

So you have same variables on both order guide and catalog item right?


Correct, it's pulling the catalog item variables into order guide using rule base.


Rakesh Mamidi
ServiceNow Employee
ServiceNow Employee

Uncheck "Visible on Guides" in   required variables


Tried this but it doesn't work in Helsinki.