Hide a variable on the Order Guide but not the Catalog item

[deepaltrivedi]

Hello!

I've Onboard a User Order Guide that displays variable set from Catalog Item.   The issue is that we want to hide some variables on the Order Guide but still display them if the user goes to catalog item to submit a request.   It looks like Client Script is needed for this to work in Helsinki but not sure how.   UI Policy hides the variable on the Order Guide but also on the Catalog Item which wouldn't work for us.

Appreciate any tips on this!

[Abhinay Erra]

I have unchecked the Visible on guides checkbox for the variable and it worked for me on Helsinki. After unchecking the variable, do a cache.do and see if that works

[deepaltrivedi]

Can you please provide detailed steps and variable you tried on? unchecking and then doing cache.do didn't work for me

[Abhinay Erra]

I have opened the catalog item "standard laptop" in my order guide and opened a variable in that catalog item and unchecked the Visible in guide in the availability tab as shown below

[deepaltrivedi]

Ah. It's removed from the Guide on below screen BUT appears still when viewing New Hire from the Service Portal.   The field should be hidden from Service portal too.   Both screenshots are below. Does it work for you from Service Portal?

Works here:

Not working here:

[Abhinay Erra]

deepaltrivedi

Here you go. Create an onLoad client script on the catalog item and put this script in there

function onLoad() {

    var isOrderGuide = g_service_catalog.isOrderGuide();

        if(isOrderGuide){

            g_form.setDisplay('Additional_software_requirements', false); //put your field name here

          }

}