Hide Add To Cart Button from Recor Producer

rakesh-pati
Tera Contributor

Hi,
How we can hide add to cart button from record producer?
Thanks

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

RP doesn’t have the ‘Add to Cart’ option, whereas the Request Item does.”

 

 

DrAtulGLNG_0-1770370609391.png

 

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yashkamde
Tera Guru

Hello @rakesh-pati ,

 

Record Producer does not have add to cart button, It directly submits and generates task based records

 

Screenshot 2026-02-06 153754.png

 

 

If my response helped mark as helpful and accept the solution.

Ankur Bawiskar
Tera Patron

@rakesh-pati 

share your screenshot.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Tanushree Maiti
Kilo Sage

Hi Rakesh ,

As Atul said, Record producer does not have any 'Add to Cart' option ->Only "Submit" button available.

For Catalog item , it is having 'Add to Cart'

 

For Order Guide: follow this link:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0754869

 

For Catalog item , 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715827

Please mark this response as Helpful & accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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