Hide 'Assigned_to' in My Request on portal

[miro2]

Hi folks,

Where should I go to hide the 'assigned_to' field from the HR Case in the 'My Request' list on the portal?
I couldn't find it in the widget configuration, so it's probably managed elsewhere.

Is this a change that can be made easily, or is it stored in some OOTB script include/widget?

[Ankur Bawiskar]

@miro2 

it comes from OOB widget

check the My Requests widget

[Sayali Gurav · Accepted solution]

Hello @miro2 ,

1 ) Navigate to All -> Service Catalog -> Catalog Administration -> 'My Request Filter'

     

2 ) On Applies to field apply quick filter : select 'Service Portal' ->right click and show matching

     

3 ) open your table which stores the request

      

4 ) Remove 'Assigned to' from selected list -> click on lock icon -> Save

      

5 ) Then open your ESC portal and click on My Request and verify the changes.

     

Please mark helpful or correct if applicable.

Thanks and Regards,

Sayali Gurav

[miro2]

Hi @Sayali Gurav thanks for you reply
work like a charm

This update hasn't been captured automatically in the Update Set, so it needs to be manually added, for example, using the 'Add to Update Set' related link.

[Sayali Gurav]

Thank you !