Hide checkbox values when false currently being displayed in description

[PriyankaM750292]

In a catalog item, based on certain selection of variable, we are displaying follow up questions having variable type "Checkbox". When these checkboxes are checked(value True), it is being displayed in the description of the RITMs, completely fine But I dont want these checkboxes question to be displayed in Description when their value is False.

[New Developer_S]

Hi @PriyankaM750292 ,

Try to use Script include and Business rule.

Script Include fetches only checked checkboxes from the  item_option_new table.
Business Rule ((Run: Before Insert/Update) on sc_req_item table) which updates the description before. inserting/updating the RITM.

Sample code :

Script Include : 

var RITMDescriptionFilter = Class.create();
RITMDescriptionFilter.prototype = {
initialize: function() {},

getFilteredDescription: function(current) {
var description = '';
var gr = new GlideRecord('item_option_new '); // Table storing variable selections
gr.addQuery('request_item', current.sys_id);
gr.query();

while (gr.next()) {
var variable = gr.sc_item_option;
var variableValue = variable.value;

if (variableValue == 'true') { // Check if checkbox is checked
description += variable.getDisplayValue() + ', ';
}
}
return description.trim().slice(0, -1); // Remove last comma
},

type: 'RITMDescriptionFilter'
};

Business rule :

(function executeRule(current, previous /*null when async*/) {
var descFilter = new RITMDescriptionFilter();
current.description = descFilter.getFilteredDescription(current);
})(current, previous);

If this helped, please mark it as a solution and helpful.

[Chaitanya ILCR]

Hi @PriyankaM750292 

update script which is adding the description 

Is it a BR or Workflow which is adding it?

Add a if statement and check if the value is true or false based on that make decision

Please share the script so that it will be easy to help

Please mark my answer as helpful/correct if it resolves your query.

Regards,

Chaitanya

[Ankur Bawiskar]

@PriyankaM750292 

which script you are using to populate the description?

there you can check if the variable value is False then don't add

share that script and I can enhance it.

If my response helped please mark it correct and close the thread so that it benefits future readers.