Hide deactivate button on change temaplate when risk is chosen low in proposal associated with it.

1_DipikaD
Kilo Sage

Hi All,

The given standard change template is associated with the given standard proposal. Want to hide deactivate button on change template when risk is chosen low in proposal associated with it. Is it feasible and will it impact if someone is requesting through API using that change template ?

 

Thank You

 

 

1_DipikaD_0-1747299922078.png1_DipikaD_1-1747300047254.png

 

10 REPLIES 10

yes, I agree.

So i think @1_DipikaD  there no solution as of now for this.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi ,

If I create a field  in change proposal form which capture the change template number when standard change is proposed . Will it be feasible in this case ?

 

Thank you

Hi @1_DipikaD 

Yes, in that case, it could be feasible. However, when capturing the change template number, how do you assess whether the risk is low or high?

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

On proposal form  On required field values tab I fill risk analysis field value.