Hide deactivate button on change temaplate when risk is chosen low in proposal associated with it.
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05-15-2025 02:07 AM
Hi All,
The given standard change template is associated with the given standard proposal. Want to hide deactivate button on change template when risk is chosen low in proposal associated with it. Is it feasible and will it impact if someone is requesting through API using that change template ?
Thank You
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05-15-2025 04:57 AM
yes, I agree.
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05-15-2025 04:58 AM
So i think @1_DipikaD there no solution as of now for this.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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05-16-2025 02:53 AM
Hi ,
If I create a field in change proposal form which capture the change template number when standard change is proposed . Will it be feasible in this case ?
Thank you
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05-16-2025 04:11 AM
Hi @1_DipikaD
Yes, in that case, it could be feasible. However, when capturing the change template number, how do you assess whether the risk is low or high?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-16-2025 05:21 AM
On proposal form On required field values tab I fill risk analysis field value.