Hide modules even if a user has the correct roles?

ServiceNowSteve
Giga Guru

This is a purely visual request but I a wondering if it is possible to hide modules in the navigator even if a user has the rights to it?

The reason for this request is that we have made a set of tools that all exist under a single application. Each sub set of tools belongs to a specific group so Group A uses tool A, Group B uses tool B and so on...

For one of our tool sets we decided that one of the tools for group A could also be used for group B so we want to redirect group B to that tool when they click on a module under their tool sub section but I don't want them to see Group A's sub section of tools.

Hope that makes sense.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Steve,

The only way to show/hide the left nav modules is based on role.

I had similar requirement earlier to hide the module.

I had tried with query BR on the modules table but that didn't work well.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Just confirming, 

 

Did you get a chance to validate with the solution which i have suggested ? 

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Steve,

The only way to show/hide the left nav modules is based on role.

I had similar requirement earlier to hide the module.

I had tried with query BR on the modules table but that didn't work well.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader