Hide on Grid MRVS table (Australia)

[A3]

The new Hide on Grid functionality in Australia does not seem to work when you try to edit a row in the standard view. With all the fields in the MRVS visible an edit works perfectly. Use Hide on Grid on 1 fields it goes wrong. As soon as you hide a field and edit a record and click save the dialog does not close and saves the data as if the hidden field is still there. Picture before field is hidden (2026-07-27_095730). Picture after field is hidden (2026-07-27_095935). 

The error in console (F12) is:

Uncaught TypeError: Cannot set properties of undefined (setting 'textContent')
at klass.updateRowHtmlFromDialog (js_includes_table_variable.jsx?v=07-02-2026_1220&lp=Tue_Jul_21_13_55_37_PDT_2026&c=65_972:475:34)
at saveDialog (catalog_table_variable_dialog.do:646:21)

at HTMLButtonElement.onclick (catalog_table_variable_dialog.do:516:455)

As anybody else experienced this problem?

[A3]

Screenshots attached.

[Ankur Bawiskar]

@A3 

could be a bug

Raise a case with ServiceNow

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @A3 

Can you clear your instance cache using cache.do and logout and login back using Incognito/InPrivate browser  and check whether the issue is coming or not.

If issue still persists, and its not your PDI, raise a case (Hi-Ticket) with your Servicneow Vendor.