Hide process flow formatter on condition?

shalinikacham
Kilo Expert

Hi all,

Is it possible to hide a UI process flow formatter on a condition say 'if assignment group is HELPDESK then i want to hide Implementation stage. Below are available stages for change request:

find_real_file.png

How can i hide the 3rd stage which is Implementation? Tried editing the flow formatter condition but I see no change. Help anybody?

13 REPLIES 13

Chuck Tomasi
Tera Patron

You mentioned that you tried modifying the condition, but you didn't say what you modified it to. The following is an example of something similar for the Draft state.



find_real_file.png



Let us know what you tried and what the result was.


Made the below changes:


find_real_file.png


But can still see implementation stage for helpdesk:


find_real_file.png


Out of curiosity, did you try clearing the cache?



find_real_file.png


Just did it. Still doesn't work.


find_real_file.png


may be there should be some other way to handle this