Hide subcategory option depending on role and group

[Rairai31]

Hi,

I have a requirement to show a subcategory from an incident form depending on the role and group membership. This is working on SOW but not on native view, UI Type is on ALL. Can you please advise what needs to be done? Thank you.

[Rairai31 · Accepted solution]

This KB article helped me: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1641021