Hide the Catalog Item Description in Portal
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12-28-2023 05:38 AM

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12-28-2023 06:25 AM
Hello,
Remove both values from Catalog item form and automatically it will hide in Portal.
Regards,
Musab
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12-28-2023 07:00 AM
Thanks for your immediate response. I know this requirement will be achieved by removing values of the fields but that's not my requirement. Can we hide based on some condition with out removing the values in portal??
With Regards
P. Sivakrishna

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12-28-2023 07:36 AM
I'm afraid it is not possible to do this without DOM manipulation which Servicenow doesn't recommend. However you can clear both values in catalog form and create two variables of type 'Label' and treat them as short and description. With this you can create UI policy to hide them, it will also come below catalog item name in portal if you play around with order of variables.
Regards,
Musab
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12-28-2023 07:59 AM
Once again thank you for your response. In our organization, for creating a new variable need to be taken prior approval. So this will not be possible. Please can you tell me the DOM manipulation??
With Regards
P. Sivakrishna