Hide the field on case form if type is standard change in change request form
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08-26-2023 08:43 PM - edited 08-26-2023 08:44 PM
On case form approval field will be visible if change request form when the type is normal change or emergency change
If the type is standard change in change request, need to hide approval field on case form, how to achieve this
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08-26-2023 08:56 PM
Can you please attached the Screenshot, where we need to hide the field, it will give us more clearity
Generally for hiding or showing of some field on the form, you can use UI policy/ client script
Steps:
1) create a UI policy on the form.
2) Select the condition as Type is "Standard".
3) Make Approval field hidden as shown below.
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08-26-2023 09:01 PM
Using UI policy can we hide the field because type field is change request table and approval field is case table
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08-26-2023 09:03 PM
DO you have any reference of change request on case form? please share the screenshot as well
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08-26-2023 09:05 PM
In change request form there is one field called related case in this field case number will be visible