Hide variable only in Service Portal

Geeky · ‎03-17-2020

Hi All,

How can I hide a variable only in Service Portal? The variable must be visible in native self service catalog.

Utpal Dutta1 · ‎03-17-2020

Hey Geeky,

You can use a UI policy or Client script to hide the variable, and make sure the Run scripts in UI type field is set to Mobile/Service Portal. In that case it will only run on service portal and not in the standard catalog view.

It's the most simple way to achieve the solution you want. If my answer helps then please mark it Correct and Helpful.

Thanks and Regards:

Utpal Dutta

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Ankur Bawiskar · ‎03-19-2020

Hi,

Any update on this?
Can you mark answer as ✅ correct, 👍 helpful if you were able to achieve the requirement. This enables other members to learn from this thread.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Geeky · ‎03-19-2020

Marketed correct answer.