Hiding Catalog Variables AFTER submitted

[pwright137]

HELP!!
I'm having trouble getting the show/hide functionality to work on catalog variables after the request has been submitted. THe show/hide works great when the form is being filled out but is lost after it is submitted. I've tried using the UI policy in the sc_req_item table and I've tried using client scripts during onload for the same table, bot with no success.

Any ideas??

[NamrataJain]

Hi,

Can you please tell me the Patch No of the same?

Thanks.

Best Regards,

Namrata Jain

[Pradeep Sharma]

Hi Namrata,

It was "Calgary Patch 3 Hot Fix 1"

More information is available on the below link

http://wiki.servicenow.com/index.php?title=Release:Calgary_Patch_3_Hotfix_1

Please let me know in case of any questions.

Thanks and Regards

Pradeep Sharma

[NamrataJain]

Thanks ☺

Best Regards,

Namrata Jain

Service Now Admin.

FIS Global Pvt. Ltd..

AVAYA:+1 414 341 6622 Extn: 2841

Mobile: +91-845-404-9983

namrata.jain@fisglobal.com<mailto:namrata.jain@fisglobal.com>

[Pradeep Sharma]

Welcome

Thanks and Regards

Pradeep Sharma

Service now certified implementation specialist

Cognizant Technology solutions

[Chinthuja2]

hi Pradeep,

If I need to exclude one single field from this catalof variables for a particular group , what should I do?

Say, I need to exclude assigned to field from the catalog form only for approving manager group?