Highlight state field color in cases in BLSP Portal(Business Location support Portal)

[Ashwin Perumal1]

Hello All,
I have a requirement to highlight each state in different color for cases in blsp portal. 

In the above image we have list of cases in blsp portal and for each state i want to show different color. For eg if case state is new then the state new should be highlighted in green color and for open state any other color as own. Can anyone please help me on this as I am new to this service portal configurations. The same configuration I was able to do for employee center portal  but not for blsp portal. Can anyone pls guide and share me your inputs if you have done same in blsp portal. Thanks in advance!!!.

[Dr Atul G- LNG]

Hi @Ashwin Perumal1 

Give a try on the below link:

https://www.servicenow.com/community/itsm-forum/set-color-to-the-state-filed-in-the-service-portal-h...

https://www.servicenow.com/community/now-platform-forum/how-to-change-the-color-of-the-number-and-st...

[Ashwin Perumal1]

The above works for Employee Center portal but not for BLSP portal. I have tried same configurations for esc portal and it works fine but not for blsp portal.

[Dr Atul G- LNG]

Then i guess, you raise HI case.