Highlight Value Configuration - Purpose of Label and Hide Label Fields

abinaya-s · 3 hours ago

While configuring the Highlighted Value Condition , there are two fields called Hide Label checkbox and Label textarea. Could someone please help me with the purpose of those fields ?

Dr Atul G- LNG · 2 hours ago

Hi @abinaya-s

If you check this screen, the ‘Hide Label’ option means it will hide your label from the SOW. Or, if you want to share that you can mention your own label.

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Dr. Atul G. - Learn N Grow Together
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View solution in original post

Dr Atul G- LNG · 2 hours ago

Hi @abinaya-s

Hide Label’ is unchecked, and you can see my custom label.”

SOW:

Now i true hide Label

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Ankur Bawiskar · 3 hours ago

@abinaya-s

I couldn't find anything for this in docs.

So please try to play with it and see what's the outcome.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · 2 hours ago

Hi @abinaya-s

I didn’t get the fields; they are in the screenshot.

Can u share the table name to check.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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abinaya-s · 2 hours ago

Hi @Dr Atul G- LNG ,
The table name is sys_highlighted_value_condition

Dr Atul G- LNG · 2 hours ago

Hi @abinaya-s

I did not see any attribute with this name : Hide Field text area

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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