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5 hours ago
While configuring the Highlighted Value Condition , there are two fields called Hide Label checkbox and Label textarea. Could someone please help me with the purpose of those fields ?
Solved! Go to Solution.
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4 hours ago
Hi @abinaya-s
If you check this screen, the ‘Hide Label’ option means it will hide your label from the SOW. Or, if you want to share that you can mention your own label.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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3 hours ago
Hi @abinaya-s
Hide Label’ is unchecked, and you can see my custom label.”
SOW:
Now i true hide Label
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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3 hours ago
Frankly speaking I didn't notice any difference
But you can try doing some trial and error
With hide label true
Now Hide Label = False and Label = Some Text
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
Hi @Ankur Bawiskar ,
Please check in the form view .It is working.
Those two fields are for the form view.
It is not for the list view.
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3 hours ago
If you go to the Form view in SOW, you will see the changes.”
You can check my latest screen shot.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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3 hours ago
got it, it's for form and not for list.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
@Dr Atul G- LNG
@Ankur Bawiskar
Hi ,
I also wanted to know how to dot walk the fields while configuring the conditions.
Please refer the attached screenshot.
1.How to choose fields like Active escalation.State in the condition.
2.Also , do we have any restrictions on field highlighting ?Like fields with certain data types cannot be highlighted ?
Thanks in advance!!
