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Highlight Value Configuration - Purpose of Label and Hide Label Fields

abinaya-s
ServiceNow Employee
ServiceNow Employee

While configuring the Highlighted Value Condition , there are two fields called Hide Label checkbox and Label textarea. Could someone please help me with the purpose of those fields ?

2 ACCEPTED SOLUTIONS

Hi @abinaya-s 

 

DrAtulGLNG_0-1765186915268.png

 

 

If you check this screen, the ‘Hide Label’ option means it will hide your label from the SOW. Or, if you want to share that you can mention your own label.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @abinaya-s 

 

Hide Label’ is unchecked, and you can see my custom label.”

 

DrAtulGLNG_1-1765187293329.png

SOW:

DrAtulGLNG_2-1765187338456.png

 

 

Now i true hide Label 

 

DrAtulGLNG_3-1765187408192.png

DrAtulGLNG_4-1765187425540.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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16 REPLIES 16

Ankur Bawiskar
Tera Patron
Tera Patron

@abinaya-s 

Frankly speaking I didn't notice any difference

But you can try doing some trial and error

With hide label true

AnkurBawiskar_0-1765186655287.png

AnkurBawiskar_1-1765186674544.png

 

Now Hide Label = False and Label = Some Text

AnkurBawiskar_2-1765186725667.png

AnkurBawiskar_0-1765187285842.png

 

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,
Please check in the form view .It is working.
Those two fields are for the form view.
It is not for the list view.

Hi @Ankur Bawiskar 

 

If you go to the Form view in SOW, you will see the changes.”

 

You can check my latest screen shot.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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@Dr Atul G- LNG @abinaya-s 

got it, it's for form and not for list.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

abinaya-s
ServiceNow Employee
ServiceNow Employee

@Dr Atul G- LNG 
@Ankur Bawiskar 

Hi ,
I also wanted to  know how to dot walk the fields while configuring the conditions.
Please refer the attached screenshot.
1.How to choose fields like Active escalation.State in the condition.

2.Also , do we have any restrictions on field highlighting ?Like fields with certain data types cannot be highlighted ?

Thanks in advance!!