Highlight Value Configuration - Purpose of Label and Hide Label Fields

abinaya-s · 6 hours ago

While configuring the Highlighted Value Condition , there are two fields called Hide Label checkbox and Label textarea. Could someone please help me with the purpose of those fields ?

Dr Atul G- LNG · 5 hours ago

Hi @abinaya-s

If you check this screen, the ‘Hide Label’ option means it will hide your label from the SOW. Or, if you want to share that you can mention your own label.

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Dr. Atul G. - Learn N Grow Together
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Dr Atul G- LNG · 5 hours ago

Hi @abinaya-s

Hide Label’ is unchecked, and you can see my custom label.”

SOW:

Now i true hide Label

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Ankur Bawiskar · 4 hours ago

@abinaya-s

-> Dot walking in condition is allowed and it should work

-> I believe only those fields where conditions can be added are allowed to be configured

I could see most of the fields supported there

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · 4 hours ago

Hi @abinaya-s

When you go to the column conditions, scroll to the bottom and click ‘Like’. ”

I don’t think there is any restriction on highlighting values for any data type. Is there a specific data type you are looking for?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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